🛠️Troubleshooting

A page for helping you troubleshoot the Pandoryx Bot.

Running into issues? Here are a few quick things to check before reaching out for help.


❓ Slash Commands Aren’t Working

  • Make sure the bot has Administrator permissions.

  • Double-check that you're typing commands in a text channel the bot can see.

  • Try kicking the bot and re-inviting it using the Invite button with full permissions.

  • Wait a few minutes — Discord can take time to sync commands after inviting a bot.


🚫 Command Says "Missing Permissions"

  • Ensure Pandoryx has the required server-level permissions:

    • Manage Roles, Manage Channels, Send Messages, Embed Links, etc.

  • If the command targets another user or role, make sure Pandoryx’s role is above the target in the role hierarchy.


🎟️ Tickets Aren’t Opening

  • Did you run /ticketpanel create in a channel where the bot has:

    • Manage Channels

    • Create Public/Private Threads (if applicable)

  • Make sure the panel message wasn't accidentally deleted or overwritten.


🐛 How to Report a Bug

If something seems broken or isn't working the way it should, please help us help you by including the following when you report it:

✅ What to include in your comment:

  • A clear description of the bug

  • What command you used (e.g., /warn, /embed create, etc.)

  • What happened vs. what you expected to happen

  • Steps to reproduce it.

  • Any error messages shown by the bot (copy/paste if applicable)

  • Whether you’re an admin or testing with a lower role

💬 Please do not open a new issue. Instead, comment on the pinned Bug Reports thread in the Issues tab.

The more details you give, the faster we can fix it. 🛠️


💬 Still Stuck?

Join the Elyxia Bots Support Server and someone will be happy to help!

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