/ticketpanel setrole

Set the staff role that will be pinged whenever a user opens a ticket through a specific panel.

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💬 Usage

/ticketpanel setrole <name> <role>

• <name> – The name of the ticket panel you want to configure.

• <role> – The role to ping when a new ticket is opened from this panel.

🛎️ Each panel can have its own assigned role. This lets you route different ticket types to different staff teams.

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📌 Example

/ticketpanel setrole support @SupportTeam

This will:

• Assign the @SupportTeam role to the support panel

• Ping that role each time a user opens a ticket from the panel

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🗃️ Notes

• You can update the role at any time using the same command.

• If no role is set, no one will be pinged on ticket creation (not recommended).

• This does not restrict who can see or manage the ticket — it's just for alerts.

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🔍 Related Commands

• /ticketpanel create – Create a new panel

• /ticketpanel post – Post the panel to a channel

• /ticketpanel settranscriptchannel – Configure where transcripts are saved